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5-star hotel Check-in 15:00 · Check-out 12:00

The Lowell Hotel

Refined rooms and suites with upscale dining in New York’s Upper East Side. Near MoMA, The Plaza, and Met Museum. Free Wi-Fi, fitness center, pet-friendly.

28 E 63rd St, New York, NY 10065, United States View on map
9.2/10
Exceptional Based on 379 recent guest reviews
Free Wi-Fi Paid breakfast Paid parking Accessible Air-conditioned
What recent guests emphasize

The Lowell Hotel

An elegant Upper East Side retreat known for refined accommodations, upscale dining, and a peaceful atmosphere amid the city bustle.

Guests often praise

  • Elegant and comfortable rooms with standout features like wood-burning fireplaces.
  • Exceptional, attentive, and warm hospitality that enhances guest experiences.
  • High-quality food and beverages, notably the distinctive Lily of the Valley afternoon tea collaboration with Dior Maison.
  • Quiet, calm ambiance providing a serene escape from the busy city outside.

Worth knowing

  • Afternoon tea service is highly regarded but some seating areas, like the enclosed outdoor patio, may feel a bit cramped.
  • Breakfast and dining are paid extras, not included with the stay.
  • No swimming pool or airport shuttle service onsite.
  • Pet-friendly and accessible with laundry service and business center available.

Best for

  • Visitors seeking a luxurious, intimate setting for special occasions and memorable celebrations.
  • Travelers who value refined dining and unique experiences like designer afternoon teas.
  • Those looking for a tranquil retreat in the vibrant Upper East Side near premier museums and cultural landmarks.
  • Guests wanting attentive service and a serene atmosphere in a sophisticated boutique hotel environment.
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About this property

Welcome to The Lowell Hotel

Situated in the Upper East Side district of New York City, The Lowell Hotel provides an elegant retreat on East 63rd Street, just steps away from Madison Avenue boutiques, renowned restaurants, and prominent cultural institutions like The Frick Collection. Its classic location offers easy access to notable landmarks such as The Metropolitan Museum of Art and The Museum of Modern Art, making it convenient for visitors interested in both art and luxury shopping.

This four-star hotel presents refined rooms and suites, some featuring kitchens and wood-burning fireplaces, reflecting a blend of comfort and sophistication appreciated by guests. Service highlights include room service, a business center, and a fitness center, with the property maintaining a smoke-free and pet-friendly environment. While the hotel does not offer a pool or airport shuttle, amenities like air conditioning, free Wi-Fi, and available paid parking contribute to a comfortable stay.

Dining options on site include the cocktail bar Jacques, praised for its welcoming atmosphere and quality offerings, as well as a restaurant serving upscale cuisine. The property is also known for its afternoon tea experiences in collaboration with Dior Maison, noted by visitors for their attentive service and memorable presentation, although some guests mention that certain seating areas can feel a bit tight.

Guest feedback frequently highlights the hotel’s quiet and calm ambiance amid the city’s bustle, with many appreciating the attentive and discreet service that enhances the overall experience. Given its combination of stylish accommodations, prime location, and focus on personalized hospitality, The Lowell Hotel suits travelers seeking a serene and sophisticated stay in Manhattan’s vibrant Upper East Side.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Paid parking
Accessible
Air-conditioned
Laundry service
Business center
Pet-friendly
Room service
Restaurant
Kitchens in some rooms
Fitness center
Bar
Smoke-free

Not available at this property

Pool
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

VDC
Valerio de Calvane Apr 13, 2026
10

Serenity in the city. Elegant rooms, discreet service, and a rare sense of calm above the noise. The Lowell remains quietly flawless.

DL
David Lee Apr 03, 2026
10

My wife and I visited The Lowell Hotel in Upper East Manhattan to celebrate our 14th wedding anniversary, and the Lily of the Valley Afternoon Tea, a collaboration between The Lowell and Dior Maison by the Majorelle team, was truly unforgettable. We’ve experienced several popular afternoon teas in the city, but this one stood out in every way. The presentation, food, and tea were all exquisite, and the floral arrangements were absolutely stunning—fitting, since my wife is a florist and a longtime admirer of Dior. What truly set this experience apart was the hospitality. From the moment we arrived, we felt warmly welcomed and cared for. Jessica, the hostess, went above and beyond by graciously accommodating a last-minute change to our reservation and later stopping by our table to make sure everything was perfect. We had a lovely chat with her about how genuine hospitality can elevate an experience, and this afternoon was the perfect example of that. Fabio, our server, was also wonderful—attentive, kind, and professional throughout. Everything was perfect from start to finish. It was elegant, intimate, and deeply memorable—an afternoon that beautifully blended art, floristry, and timeless luxury. I’m so glad we chose to celebrate here.

VH
Vy H. Mar 27, 2026
8.0

LILY OF THE VALLEY REVIEW ONLY. Came here Saturday for their Lily of the Valley Afternoon Tea in collaboration with Dior Maison. We got seated in the enclosed outdoor patio—cute decor but the area was a bit narrow and we felt a bit squished. Some chairs had a Christian Dior pillow but not all. Not really any “Dior” decor overall. My friends and I got the “Lily of the Valley” package—presentation was cute. The savory items were decent and there sweet pastries were okay. The Green Tea Nuit a Versailles was pretty good! For extra charge, they offered a selection of cake and cookies (Dior Bar Jacket cookies, Pink Cake, Madeleines)—the overall look for these items was disappointing, poorly decorated. However, service here was excellent, A+. Staff were quite friendly and helpful.

VVL
Victoria van Laarhoven Mar 14, 2026
10

Fantastic! Absolutely love this hotel. Staff is amazing, food is impeccable. Bed is sooo comfy. 10/10 recommend!

BM
Brett Montclair Feb 22, 2026
10

The Lowell has a collaborative arrangement with CHRISTIAN DIOR. In other words where class meets elegance. It was a birthday celebration and it could not have been a better surprise or gift. The Lowell is a special gift to NYC. With all the hustle and bustle going on outside, one can easily escape the urban roar by taking just a few steps into the Lowell where you are greeted with charm and grace. It was simply Wonderful.

MJ
Mar Jennings Feb 11, 2026
10

When it’s time to celebrate that special milestone birthday, The Lowell Hotel is truly an excellent choice! With its classic elegance, outstanding service, and prime location, it offers unforgettable experiences filled with joy and celebration. If you’re looking for more than just a place to stay—if you desire an experience that seamlessly combines casual luxury with exceptional service—this is the ideal destination for you! Consider it your New York getaway, your new home away from home, and a wonderful setting for creating cherished memories. Here’s to a place that captures your heart and stays with you for a lifetime!

MJ
Maggie J Feb 05, 2026
10

This was our first time staying at the Lowell hotel and we had such a wonderful weekend there. We booked a room with a fireplace for Thanksgiving weekend and it could not have been a cozier situation. The service was premium and I absolutely love that you can have someone start your wood burning fireplace at any time of day or night. Going to sleep next to a crackling fire on a cold night in NYC is absolutely the best. We loved the downstairs bar and breakfast in the morning was top notch. I’m sure this hotel is equally fabulous in the warmer months but I highly recommend it for the fall/winter season.

D
Dionisia Jan 12, 2026
10

The Dior afternoon tea was fabulous lovely ambiance and decor. Food was great.

Location & neighborhood

Where you'll find The Lowell Hotel

New York, USA

Upper East Side district with Madison Avenue boutiques, many restaurants & The Frick Collection art.

  • Grand Central Terminal 24 min Walk
  • 33 St 42 min Walk
  • Penn Station 50 min Walk
  • John F. Kennedy International Airport 42 min Car · 56 min Transit
  • Newark Liberty International Airport 39 min Car · 1 hr 1 Transit
  • LaGuardia Airport 26 min Car · 38 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in New York. Distances are rough real-world times, not straight-line.

The Metropolitan Museum of Art 92,848 reviews

The Metropolitan Museum of Art

1000 5th Ave, New York, NY 10028, United States

4.8 · Art Museum
The Museum of Modern Art 59,342 reviews

The Museum of Modern Art

11 W 53rd St, New York, NY 10019, United States

4.6 · Modern Art Museum
The Plaza 6,763 reviews

The Plaza

768 5th Ave, New York, NY 10019, United States

4.5 · Hotel
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